Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information of visitors and users of our website that provides representative (Rep) software solutions to businesses.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number
• Business name, designation, and company information

b. Non-Personal Information:

• IP address and browser type
• Device information and operating system
• Pages visited and usage patterns

c. Transaction & Account Information:

• Account login credentials (encrypted)
• Subscription details and transaction history

2. How We Collect Information

• Directly: When you fill out registration forms, request demos, or contact support.
• Automatically: By using cookies, Google Analytics, and similar tracking technologies.
• Third-party Sources: If you link third-party services or platforms.

3. Use of Collected Information

We use the collected data to:

• Provide and maintain our Rep software solutions
• Process subscriptions and billing
• Personalise the user experience
• Improve website functionality and software features
• Communicate updates, offers, and support

4. Cookies and Tracking Technologies

• We use cookies to enhance navigation, analyse site traffic, and improve services.
• You can manage cookie preferences through your browser settings.

5. Sharing of Information

We do not sell your personal data. We may share your information only with:

• Service Providers: For hosting, analytics, and payment processing
• Legal Authorities: If required by law or to protect our rights
• Business Transfers: In case of a merger, acquisition, or asset sale

6. Data Security

• Information is protected with SSL encryption and secure servers.
• Access is restricted to authorised personnel only.
• Regular security audits are conducted.

7. Data Retention

• We retain personal data as long as the account is active or as required by law.
• Non-personal and aggregated data may be stored for analytics purposes.

8. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are intended for businesses and not directed towards children under 18. We do not knowingly collect their data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the revised Effective Date.

12. Contact Us

If you have any questions about this Privacy Policy, reach us at:

• Email: support@karyalay.in
• Phone: +917322005500