Support & FAQ

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

Employees & HR Module

Yes - hierarchical structures, departments and designations are configurable for reporting and approvals.

Yes, feed attendance, payroll and reimbursement calculations automatically but all these have a separate modules.

Smart search, filters by department, designation, status and custom tags are available. Sorting in every columns of the table is also available.

Full employee profiles: personal, contact, role, assets, documents (KYC, joining), salary history and links to other modules.

Yes, documents can be uploaded, versioned, and securely stored in the Documents section of employee profile.

All employee records are role-protected and audit-logged for compliance and traceability.

Yes, roles & permissions allow department or branch-level HR admins with no location limits.

Yes, export to CSV/PDF for audits or payroll exports.

Yes, HR lifecycle events are supported with configurable workflows and document attachments.

General Questions

Karyalay follows strong security practices, including controlled access and secure data storage, to protect business information.

Yes, Karyalay is scalable and grows with your business by supporting more users, departments, and locations.

Yes, Karyalay combines multiple business functions into one system, reducing the need for separate software tools.

Yes, Karyalay improves productivity by centralizing data, simplifying tasks, and reducing manual coordination.

Getting started with Karyalay is simple, with a smooth onboarding process and guided setup support.

Yes, Karyalay is ideal for remote and hybrid teams as it allows online access to work, records, and reports.

Karyalay can be customized according to specific business requirements and workflows.

Karyalay is an all-in-one ERP software designed to manage daily business operations such as HR, finance, sales, and administration from a single platform.

No, Karyalay is designed with a simple and user-friendly interface, so no technical expertise is required.

Karyalay helps businesses save time, reduce manual work, and improve efficiency by managing all core operations in one integrated system.

Yes, Karyalay is ideal for small and growing businesses as it offers easy setup, simple features, and scalable modules.

Businesses should choose Karyalay ERP because it brings all essential business operations into one unified platform. It helps improve efficiency, reduces dependency on multiple tools, ensures better control over processes, and supports business growth with a simple and easy-to-use system.

Yes, Karyalay is a cloud-based ERP system that can be accessed anytime and from anywhere with an internet connection.

Karyalay can manage HR, attendance, payroll, finance, quotation, invoicing, payments, billing, CRM, projects, documents, roles & permissions, branding, work order & deliveries and administrative tasks.

Yes, Karyalay supports multi-department and multi-location operations, making it suitable for large organizations as well.

Licensing & Pricing

Karyalay offers tiered plans (Quarterly, Annual, Lifetime and others tailored for every business). See pricing section for plan structure and features.

Yes, a partner/reseller program is available with marketing kits, commissions, and onboarding for partners. See /partners for details.

Yes, free trial/get-started options are provided to evaluate core features before commitment. This free demo port will be available for 7 days.

No, there is no extra training charges for basic onboarding and training.

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